I couldn't find a KB2920798 update to uninstall. I cannot open any OneDrive/sharepoint files. Update: installed all the Feb updates that were removed with the system restore and the problem is occurring again. No longer getting the error and can load files from my drive and the shared one. In order to locally sync the shared folder I right-click on the OneDrive tray icon and select 'Sync a new library' then paste the link I was originally emailed.
#Update microsoft word 2015 install#
I couldn't find a way to uninstall this version (didn't show in remove programs), so I reverted to my system state before the install via System Restore. The error message started popping up whenever I opened a file, and I could no longer open files via my OneDrive. From that site I clicked Sync, which I believe may Despite there OneDrive already being on my computer as part of the Office 2013 installation, the link took me to the online site. I was sent an invitation to access a OneDrive folder by a colleague. I thought I had the problem J Novak suggested. My best guess is it has something to do with a locked file that can't be updated but the Office Update installer
This time I simply rebooted and it resolved. I just finished applying March 2015 C2R updated on Office and the same issue recurred.
#Update microsoft word 2015 how to#
I only have click to run for Office 2013 and the MSIs are only forĪddons in excel (power query) and the additional Microsoft Software.Īnyone have ideas what is causing this and how to resolve?
I see KB2920798 mentions this error message is now added when cant open a document due to a mix of click-to-run and MSI install for office. I have other office products on here including:Īnd this is installed on Win 8.1 Enterprise If you have an administrator, please contact them for help. Incompatible Office products are installed on your machine. After Installing the Feb 2015 Updates for Office 2013 ProPlus via ClicktoRun, OneDrive no longer opens with the error message:
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